Testimonials

“Hi Kay, When we decided to sell our Outpost travel trailer, we decided the best place to go was the place from which we bought it. That, of course, was Kay’s RV. The camper sold in record time with a minimum of fuss and bother. We cannot thank you enough for your fast, efficient and excellent service. It was also great fun meeting your little dog Diamond. We will, most certainly, recommend you to anyone we know who is in the market for an RV. It’s great to be able to go to a family owned business. Your integrity and service are above reproach.”- Karen and Wayne

“Thanks, Kay, for marketing and selling our Cardinal 5th wheel. We appreciate your competency and friendliness throughout the process. It was a huge relief to turn it over to you, knowing you would market it with photos and descriptions to ultimately result in a sale. Thanks for your time and talent on our behalf.”- Bill and Bonnie

“Dear Kay, In less than a month you sold our RV! After 3 1/2 years traveling the United States and Canada we reluctantly decided it was time to hang up the keys and sell our beloved Excel 5th wheel. It was over 1 1/2 years ago when we placed our rig for sale, via consignment, at another dealership. Although our Excel was a popular model, in very good condition, and equipped with lots of optional features, we did not receive a single offer during the 1 1/2 year period. We needed to make a change and we are so very pleased that you agreed to help us. Your outstanding knowledge of the RV industry and direct, professional approach is appreciated. It took you less than a month to find the new owner and close the deal. You are amazing!”- Margery and Norm

“Dear Kay- Just a note to thank you for the professional manner in which you sold our Class A Winnebago Vista 30′ RV. From my initial telephone call during which you told me the prices being asked on the internet by three other sellers of similar units to the final process of getting the check, I could tell that you were completely professional about the goal of selling those units consigned to your lot. I feel you did a much better job than that done by a much bigger dealer in Albuquerque that had failed to sell my unit last year and which I feel simply wasted my time. In short I believe you perform your role with integrity, and provide a fair deal to both buyer and seller. Keep up the good work- we’re looking for a trailer as you know- I hope you can find the right one for us.”- Louis and Shirley

“We would like to thank Kay of Kay’s RV. She dealt with the sale of our trailer in a very timely way and was a joy to deal with- friendly, informative and knowlegable. We would recommend her anytime.”- Halley and Wanda

“It has been a pleasure dealing with Kay at Kay’s RV. We have had two Excel 5th wheel trades with her. Kay is honest, fair and trustworthy and she works hard to service her customers. We will return again should we decide to purchase or sell another RV.”- Robert and Karlon

“What a pleasure and surprise to find a person like Kay Wilks to do business with who epitomizes the definition of “Customer Service”. We were referred to Kay’s RV by a satisfied customer and we have returned the favor by referring a good friend to her as a customer- that’s the way it is supposed to work to help customer friendly businesses prosper. And we will continue to refer customers to her. Kay is honest, hard working and if she tells you something, you can take it to the “bank”. If you want to do business with someone of high morals and impeccable character, do business with Kay”- Brewer and Nancy

“It is my pleasure to write this testimonial for Kay’s RV. We had a 31 foot travel trailer to sell. Kay told us up front what kind of deal she could make for us. She sold our trailer three months after we dropped it off at her sales lot. I have never experienced such a smooth, stress free business transaction with such a trustworthy individual. If everyone did business like Kay we would have a better world. THANK YOU KAY!”- Barbara

“Dear Kay and Staff- Outstanding customer service! From the minute we walked in the door, my husband and I felt that the service was exceptional, the pricing was very fair and everyone “knew their stuff”. It made buying our first pop-up a very pleasant experience and means we will be loyal customers for the future. As first-time buyers, we had lots of questions and things to learn and Kay’s delivered. Even a follow-up phone call to be sure we arrived home safely after picking up the pop-up meant a lot. Thank you, Kay’s, we would recommend you to anyone.”- Terry & David

“From our first visit to look at RVs to when we purchased our trailer, Kay always remembered who we were and what we wanted to find in a RV. Then when it came time to sell our RV, Kay sold it for us the day after we got it to her lot. She knows her customers and the proper fit for them. Kay is true to her word. You can count on her to do what she says she will do. What more could you ask from a business associate! We would highly recommend Kay for your RV needs.”- Tom & Anne

“We have dealt with Kay for many years, and when it came time to sell our second 5th wheel, we delivered it to Kay at 3:00 pm, and it was sold in less than 14 hours! Kay has the RV expertise and savvy and proves it with her successful business and excellent service. It’s always a pleasure doing business with Kay!” – Randy & Geri

“Although we had been planning and researching our retirement to full-time RVing for several years now, we were basically beginners in RVing. We did our research and decided we wanted the quality of an Excel fifth wheel, but were not sure where to get the right newer-used model we had decided upon. Dealers and individual sellers are scattered across the US. We heard of Kay’s excellent reputation and decided to check out her inventory, as well as travel to other sellers. We pretty quickly knew that Kay was something special. Her warmth, integrity and willingness to go the extra mile to provide superior service is obvious. After considering several Excels, we spent time in another model, which turned out to be the perfect one for us. Kay’s attention to detail, as well as her care and concern helping us find just the right rig convinced us that she was the person we wanted to do business with. Her follow-up after the sale has shown us that we made the right decision. We feel that we have been adopted into Kay’s ever-growing family of super-satisfied customers. – Priya and Mike

“Our fifth wheel experience at Kay’s RV begins like this… My husband Robert and I had been looking for the perfect RV to fit our life style for years. It seemed like everywhere we went, they tried to push us into buying an RV, never allowing us to think about it. We both always felt pressured and overwhelmed by them, so, we never found the one we were looking for until one day, we went to the RV Home show last October 2010. We had looked at so many new RV’s and we were more confused than ever when, my husband said: let’s take a ride out to Moriarty. That same day we took a late Saturday drive down to Moriarty, never thinking that we would find our dream home on wheels. There she was, we saw her from the road, our 32′ Alpenlite 5th Wheel. My husband and I both fell in love with the back window. Kay came out and introduced herself, told us the story of her father and we found ourselves just listening intently to her. Her vast knowledge of the RV business was mind boggling. Any question we threw at her, she answered, and if she did not know it, she found it later and answered every question. Kay took the time to answer what seemed to be at least a million questions I had, never making either of us feel stupid or unimportant. We walked into this beautiful 5th wheel with the big back window… Bob and I both fell in love with it. Kay then told us the story of the owners, they both were teachers. The husband had gotten ill and was no longer able to drive both his truck and the 5th wheel. Kay told us she had sold their truck as well…it was so well cared for and it was everything we were looking for. Kay told us all about it, the RV and the way it had been cared for. Kay told us both to take the weekend to think about it…I do believe in my heart that Kay saw my eyes light up, and knew I would call her back the next day. Still, no pressure on her part to buy it. On our way home I could not stop talking about the fifth wheel and the way I felt about meeting Kay. I told Kay when meeting her how much she had reminded me of my dearest friend. Needless to say, the next day after discussing it in great length with my husband, we called Kay and made arrangements to see it again. Sold. Kay’s knowledge is priceless and her friendship is something that will always be so special. She cares for each of us that buy from her past & present. Kay sets everything up for you, and makes it so easy. I would definitely send my family & friends to Kay’s RV. I truly trust her. Kay has made a lifelong friend with us. I only hope Kay knows how very special she is, Kay has made buying our first 5th wheel an awesome experience.” Sincerely, Maria & Robert

“I am military and was stationed in Korea when I got orders to NM. I had very little time to find a place to live and I knew I wanted to live in a 5th wheel for financial reasons. After dealing with several RV dealers and getting lied to, miss led or completely blown off I heard of Kay’s RV. I spoke with Kay several times while still in Korea and she was very honest and helpful. Kay answered all my questions and even recommended things I had never thought of. This was my first 5th wheel after all so I really did not know what to look for. I finally had it narrowed down to two trailers and Kay took several more pictures for me to show me more of the trailers helping me to get the best idea of what the trailers looked like without me walking through them. Once I got back from Korea Kay came in to work during her holiday to show me the trailers. After buying the trailer from Kay I had no way to move it. She arranged for the trailer to be delivered to me and fully set up. When I was working with Kay she made it a point to tell me that she viewed her customer more as friends and that is exactly the way she made me feel, like a friend. Now that the sail is complete Kay has still been there to answer all my questions. If you are in the market for a trailer, I highly recommend Kay’s RV.”- Dan

“We purchased our Excel 5th wheel from Kay years ago and have always enjoyed stopping and chatting with her during our travels. This winter we bought a more permanent home in the Rio Grande Valley of TX and attempted to sell our 5th wheel before leaving there. We did have some lookers, but most were wanting something to leave “parked” on a lot for less money than we hoped to get. We knew our unit had lots of driving miles left on it, so we called Kay and she encouraged us to bring it back to her and put it on consignment. Great decision. It was sold within weeks at a fair price and someone has a lovely traveling home. Thanks, Kay!” – Chuck and Laura

“Kay: We want to thank you so much for selling our 5th wheel. When we first talked it was as if we had been friends for years. My wife and I both felt right at home and could hardly believe how well we were being treated and all the extra help you gave us. Lots of the help we got before we even knew we needed it. When we were talking about how much we wanted for the 5th wheel and you told me how much you thought you could get us for it, I was pleasantly surprised. When you got that much for us, I was really happy. I was afraid we would have to settle for 20% less. Kay, the entire experience was, by far, more pleasant than we could ever have imagined. You and your family certainly earn an A ! Thanks a million.” – Don & Laura

“Thank goodness we made the wrong turn in Moriarty and ended up at Kay’s RV. The minute we met Kay we knew she was the person we wanted to do business with. Kay paid attention to what our wishes were and showed us the trailers she thought would meet our needs. She showed us the perfect 5th wheel for us and we love our Excel home. Kay made the purchase of our Excel painless. Whatever our needs were, she addressed them. Kay still works with us on a regular basis to make our second home perfect for us. We can call her at any time and we are confident she will have the answer/solution to our question or problem. If she does not have the answer she will contact someone for us who can answer our questions. Kay is the best and we would never think of purchasing another 5th wheel from anyone else. Thank you Kay for working with us and more importantly becoming a dear friend to us.”- Susie and Rene

“Kay, I really appreciate all your efforts to sell our trailer. You have always been honest and professional in our dealings with you. Considering we have either purchased or sold three fifth wheels over the last 15 years and all the dealings have been with you, I think that’s a pretty good record. Thanks again” – Robert & Gin

“Hi Kay, I just wanted to let you know how much Julie and I are enjoying the Alpenlite! We took it on a shakedown cruise to Ute Lake and had a blast. Everything worked perfectly! We will do another trip here soon. I want to thank you again for your after-sale care and patience as I figured things out. I have told others about your service and customer care. You guys have been great. Thanks for everything”- Wayne

“We purchased our 2007 Excel L35TKE from Kay while she was with the number one Excel Dealer in the Nation so it was an easy decision when we decided to sell to take it back to Kay as she knew everything about our rig from the beginning. Kay had our trailer sold in less than 24 hours after dropping it off at her lot! There is no substitute for a professional with unquestionable integrity, who knows the wants and needs of their customer base. We wish Kay and her family all the best on their new business venture, we have no doubt she will succeed! Thanks Kay!”- Lloyd & Joyce